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Original topic:

Not receiving phone calls or texts.

(Topic created: 08-02-2021 12:27 AM)
Davidcit646
Astronaut
Options
Note20
Says 5G LTE full bars but I don't get texts or phone calls. People need to call me a number of times before I finally get their call. Once the call is started the audio is crisp and clear. 

1 Solution


Accepted Solutions
Solution
Patriot1776JG
Supernova
Options
Note20
Could try a Network reset
From settings > General Management > Reset > Reset Network
FYI: This will uninstall your wifi & Bluetooth devices & afterwards you will need to reinstall them.
I had the same problem on my S21, did this problem gone

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7 Replies
Solution
Patriot1776JG
Supernova
Options
Note20
Could try a Network reset
From settings > General Management > Reset > Reset Network
FYI: This will uninstall your wifi & Bluetooth devices & afterwards you will need to reinstall them.
I had the same problem on my S21, did this problem gone

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Davidcit646
Astronaut
Options
Note20
Im gonna try this right now and get back to you on the status
Davidcit646
Astronaut
Options
Note20
Seems to be fixed. I'll report back if there's further trouble. Thank you so much!
Patriot1776JG
Supernova
Options
Note20
Welcome
Blue7
Red Giant
Options
Note20

which carrier? contact your carrier and see if they can help. usually, call/text issues are network issues. 

Davidcit646
Astronaut
Options
Note20
TMobile note 20 5g
KingDonTone
Astronaut
Options
Note20
Been Having The Same Problem. People Like My Mother And Attorney Calling Me Or Messaging And Not Coming Threw Or Even Leaving A Notification...