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Asteroid

Not receiving text msgs and msg app keeps stopping

Hi guys. I just bought the new galaxy note 20 ultra today but I could not receive some text messages and messaging app keeps closing. 

Ive tried rebooting already, clearing cache, clearing data, soft reset, network reset and nothing is working. 

Anybody know what else i can do to fix this. Im really hoping i dont have to go somewhere to get this fixed. Im so busy and really dont have time to go anywhere. Thank you
4 REPLIES 4
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Nebula

Re: Not receiving text msgs and msg app keeps stopping

try google messages. It really is a better messaging app I had some issues with the native one as well.
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Asteroid

Re: Re: Not receiving text msgs and msg app keeps stopping

I downloaded Textra. I just hate the fact that an expensive phone is not working how it's supposed to. Thanks for the suggestion.
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Highlighted

Re: Not receiving text msgs and msg app keeps stopping

What carrier are you on?  AT&T customers have been reporting this, and there is a custom APN thread on here that appears to be fixing this if you are AT&T.

 

https://us.community.samsung.com/t5/Note20/FIX-for-slow-data-issues-Samsung-Note-20-Ultra-at-amp-t-v...

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Asteroid

Re: Re: Not receiving text msgs and msg app keeps stopping

Thank you! Appreciate the info! Im on ATT.
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