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Original topic:

Not receiving verification message and not getting picture messages

(Topic created on: 8/27/20 3:42 PM)
userOAluPyBvr3
Constellation
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Note20

I'm not receiving verification text messages. Also I'm not receiving picture text messages.

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SamsungRei
Samsung Moderator
Samsung Moderator
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Note20

Two-step verification texts and picture messages are handled by the carrier. I recommend reaching out to your service provider for troubleshooting assistance. 



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SamsungAdam
Samsung Moderator
Samsung Moderator
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Note20

Are you able to send pictures messages?

 

Are you referring to verification messages for specific apps or features?


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userkHVJnUtxSd
Astronaut
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Note20
i have the same problem. i have a SamsungS10. i never receive verification emails. For example i want to set up an acct on another device, some require a verification via texting a passcode. i never get those texts and its a problem
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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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Note20

Two-step verification texts and picture messages are handled by the carrier. I recommend reaching out to your service provider for troubleshooting assistance. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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