Original topic:

Note 20 Ultra 5G and Google assistant

(Topic created: 09-14-2021 09:47 PM)
DaUrge
Cosmic Ray
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Note20
I'm not having much luck with Google Assistant responding to my audio commands.
Half the time it doesn't respond.

And when I get a new text and I ask it to read my latest text message, it says "sorry there aren't any new messages." But there are.

Am I alone with this?

Thanks.


4 Replies
TheGalaxy
Neutron Star
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Note20
Check Google assistant permissions
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DaUrge
Cosmic Ray
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Note20
I've done that. No difference. It works sometimes and sometimes, most of the time, it doesn't.
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JWG82
Cosmic Ray
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Note20
I'm experiencing same issue, thought was google being stupid, or microphone issue, but tested by saying "hey bixby" and got immediate response. So I am not sure where the problem is.
SamsungRyder
Samsung Moderator
Samsung Moderator
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Note20

Hi, I am sorry you are having difficulties with the microphone and Google Assistant. There are a few things that can cause issues with the microphone on your phone or tablet. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. try this guide here: https://www.samsung.com/us/support/troubleshooting/TSG01001249/
 

Please let me know if this helps.

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