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Astronaut

Note 20 Ultra Black Screen (Phone no display)

My Note 20 Ultra suddenly went Black Screen ( Phone no display) but can hear message incoming and incoming calls ringing. I try to reset by pressing the volume down and power button together multiple times but the Samsung logo did not appear. The phone able to reset, sometimes there is a  quick flicker but the screen still black and I do not know what to do? It is a very new phone and I am quite confused with the Samsung Note 20 Ultra variant now, is anyone experience the same issue? 

 

 

2 REPLIES 2
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Constellation

Re: Note 20 Ultra Black Screen (Phone no display)

I had the same issue. No power button though. I put it on the charger and the screen came up.
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Cosmic Ray

Re: Note 20 Ultra Black Screen (Phone no display)

put it into download mode and use Samsung Kies and this should fix your problem
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