Original topic:

Note 20 Ultra Camera resolution missing

(Topic created: 06-03-2021 12:54 PM)
PNK76
Astronaut
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Note20
No longer can adjust camera resolution on Note 20 ultra after May 1st security update any help would be appreciated?
7 Replies
Diaboyos
Supernova
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Note20
They removed the ability to change the resolution for photos. Brilliant right?
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PNK76
Astronaut
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Note20
I downloaded ProCam X as a workaround till they get their heads out of you know where and fix the problem.
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Diaboyos
Supernova
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Note20
I don't think they will. It wasn't accidental it was intentional. Simple Camera offers tons of different resolutions.
Screenshot_20210603-165219_Camera.jpg
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Diaboyos
Supernova
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Note20
Does procam x offer resolutions higher than 12MP?
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PNK76
Astronaut
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Note20
No, it tops out at 12mp
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PNK76
Astronaut
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Note20
This was the answer I received from Samsung when I posted the problem to them. Screenshot_20210605-101518_Samsung Members.jpg
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KidTako
Constellation
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Note20
Manual resolution settings are no more. Photo & video resolution pixel "sizes" are now determined by the aspect ratio your shooting in and in the 4K & 8K video options etc. etc. I have NO CLUE what those resolution sizes are matched with within each aspect ratio in photo or video... I'm still trying to figure THAT out. The Tech Support guy I spoke with was just as confused as I was since this is apparently a very recent software update. He even checked his Note8 that he hadn't used in 6 months and ALL the front & rear photo and video manual camera settings options were still there in the gear drop down menu. I can only assume that the resolution options were taken away because our Note 10s & 20s and other new flagship devices have multiple cameras and they just set it up to default to the highest resolution possible in order to simplify and streamline the experience (maybe). Regardless... I'm still super **bleep** that I now have LESS options on my NEW and better device. Hopefully Samsung will put these options back. Hope this helps~
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