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Original topic:

Note 20 Ultra Samsung Care+

(Topic created: 08-22-2020 03:49 PM)
dja2k
Cosmic Ray
Options
Note20
How do you add after sale Care+ for the new Note 20 Ultra.  They said here on Samsung Members app but no where does it show up.
17 Replies
Shawna
Halo
Options
Note20
Did you purchase on Samsung? I knew they changed it, if you bought from somewhere else you can't use Samsung Care.
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Hemzel
Constellation
Options
Note20
I have the same problem, the webside say that we have 60 day after the purchase to get it
BanditTA
Cosmic Ray
Options
Note20
Same here. I bought from Samsung. I'd like to add it.
MikeWigs
Constellation
Options
Note20
same looking for assistance
dja2k
Cosmic Ray
Options
Note20
Yes got it straight from Samsung
usergW1HSGRbja
Astronaut
Options
Note20
I talked to support and they don't have it setup yet. The person I talked to said care+ is only available when you buy it and that Monday i can buy their older plan which does the same just 11.99 vs 8.99
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Mari_K
Samsung Care Ambassador
Options
Note20

Hello @dja2k 

 

There is a Samsung Care + banner in the Samsung members app, but when you click on it, it does not give you the option to enroll for some reason. You can call them at (866)371-9501 and see if they are able to enroll you over the phone?

 

*if I have helped you, please LIKE this post. If I have helped solve your problem, please mark this as a SOLUTION. Hope you have a great day!
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kushsam
Constellation
Options
Note20
I'm trying to figure out how to do it too
uvogin
Constellation
Options
Note20
Still no update on this?