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‎08-20-2020 01:29 PM (Last edited ‎08-24-2020 01:53 PM by SamsungRei ) in
Note20My Note 20 Ultra doesn't working good on wireless. The phone connects and work for 5~10 minutes then stops to work on wireless. Alreafy did network reset and wiped the cache. Nothing changed on 5G is working good 🤬🤬🤬 1<edit>
Solved! Go to Solution.
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‎11-10-2020 09:40 PM in
Note20My Note 20 ultra also has issues dropping wifi. Mine drops within 10 minutes of connecting to wifi 5ghz with the ! symbol next to the wifi symbol. I tried all of Samsung's recommended fixes (change to phone mac, use a static IP, etc) and it doesn't work. What I did find however, is when I connect to a VPN (in my case PIA VPN) the wifi does not drop at all and everything works normally. The only thing is that the VPN reduces my internet speed but I can live with it since I am still getting about 60mbps download. Samsung told me to bring the unit to ubreakifix store since its still under warranty. Has anyone done this with positive results?
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‎11-11-2020 02:04 AM in
Note20I'm having the same problem. It started when I installed the new software updates.
Samsung having to book it with an engineer. I'm really not impressed.
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‎11-11-2020 11:37 AM in
Note20what is your carrier and the software version? (its under settings -> about -> software -> last 4 baseband)
thank you
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‎11-11-2020 11:37 AM in
Note20what is your carrier and the software version? (its under settings -> about -> software -> last 4 baseband)
thanks
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‎11-11-2020 04:05 PM in
Note20ATJ5
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‎11-11-2020 10:13 PM in
Note20Mine is BTJ8 on Verizon.
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‎11-12-2020 09:46 AM in
Note20I'm on ATJ4, too, and have had this issue for as long as I've had my phone. Sometimes it's several times a day, sometimes it goes away for a week. That probably has to do with how heavily I'm using the phone.
I think it's an important detail that we get an ! next to the wifi signal status. At least in my case, the signal strength shows a strong. If I go into diagnostics in the Samsung Members app, it tells me that my wifi status is normal and signal strength is very strong (192 Mbs, or something), so technically connected, but not routing traffic to the internet. I wonder if your VPN software is taking over the part of the network management that is failing normally.
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‎11-18-2020 03:46 AM in
Note20That did for me.
Hope it helps .
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‎10-30-2020 11:19 AM in
Note20- Mark as New
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‎10-30-2020 12:14 PM in
Note20