Original topic:

Note 20 data will not switch over from wifi

(Topic created: 09-13-2021 04:04 PM)
Members_YgZMTms
Constellation
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Note20

My Samsung Note 20 will not switch over from wifi to mobile data. Once I leave wifi range my phone will not switch over to my data plan. I have to turn phone on and off just about every time I get away from my wifi signal. I have gone to the TMobile store and they reset it but still not working. Very very frustrating I regret getting this phone, first time I have an issue with a Samsung device. 

1 Reply
Jess04
Comet
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Note20
Have you tried searching in your settings for the "Switch To Mobile Data" and "Turn On WiFi Automatically" settings? Play around with this and see if they help. It could also depend on your carrier and what network (4G/5G) is nearest to you.