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Original topic:

Note 20 no update

(Topic created: 10-15-2021 11:39 AM)
KingSnoop101
Astronaut
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Note20
When will you roll one ui 3.1 out to all note users? I came back to samsung because  you promised  updates. Why have only a few note 20 models been given updates? This for sure is my last samsung phone.

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SamsungQue
Honored Contributor
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Note20

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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BEN83
Halo
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Note20
Are u referring to ui 4.0, because we all note phones they already got ui 3.1,
iamblue
Supernova
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Note20

check with your carrier regarding OTA updates

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KingSnoop101
Astronaut
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Note20
They said samsung didnt give them a update for my specific note 20 which is stupid.
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SamsungQue
Honored Contributor
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Note20

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

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Note20
Not all notes they stopped updating the note 9 witch is a joke
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Note20

What is your specific model, and who is your carrier?

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