Itsthatguy
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‎01-01-2023 11:53 AM in
Note20
Has anyone had an issue connecting their note 20 ultra to 5ghz wifi, I will connect to my 5ghz wifi and it's very slow and will drop connection sometimes or just say connected no internet. I've tried all basic stuff, reset network, change dns server, change phone Mac and restart phone and wireless gateway. I have no issue on other devices. Im pretty stumped on this one.
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woodsro0
Constellation
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‎01-01-2023 01:46 PM in
Note20
I have only had issues with 5ghz with netgear products, every other router or access point with 5ghz works flawlessly. If you are connected to a netgear product, the issue is not with samsung but an incompatibility with Nergear firmware on their routers. I talked to netgear for weeks never got it resolved, replaced my router from netgear with an Asus, problem went away.
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Itsthatguy
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‎01-01-2023 02:01 PM (Last edited ‎01-01-2023 02:02 PM ) in
Note20
I don't have a net gear router, it's a isp provided wireless gateway, Samsung seems to be the issue, I've tested connection on several other devices with no issues, not sure what else it could be.
woodsro0
Constellation
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‎01-01-2023 02:08 PM in
Note20
Hmm...only other things you could try are a network connection reset under settings or a factory reset.
Also, some ISP provided gateways use Netgear hardware. My Comcast Gateway for example is Cisco, but other models are Arrius, Motorola, and a few other vendors. Hope you get it sorted out.
Also, some ISP provided gateways use Netgear hardware. My Comcast Gateway for example is Cisco, but other models are Arrius, Motorola, and a few other vendors. Hope you get it sorted out.
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Itsthatguy
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‎01-01-2023 02:15 PM in
Note20
I'll give it a shot, thank you.
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Itsthatguy
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‎01-01-2023 06:58 PM in
Note20
Tried an Asus 6e router same issue, so I contacted Samsung and it seems to be a hardware issue and was told to go to a repair center to have the device repaired or replaced.
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