JUMP TO SOLUTION Solved

Original topic:

Note 20 ultra Android 11 Mobile Hotspot Issues Connected, No Internet

(Topic created: 12-24-2020 06:11 AM)
usermMyCLJVQ5T
Astronaut
Options
Note20

When I try to connect my Windows laptop to my phones hotspot. It connects but say connected no internet. I reset the network settings and wiped cached partitions as well as repairing all apps but it still doesn't work. Anyone have any thoughts? It seems to be a Android 11 bug, because my hotspot worked great before the update. 

53 Replies
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Note20

I would try contacting your carrier to see if they can further assist you with mobile hotspot concerns. Due to Mobile Hotspot is a carrier-specific feature.

Anonymous
Not applicable
Options
Note20

No, it isn't "carrier specific". It worked before the update, doesn't work after it. That puts the blame squarely on Samsung's update. Period.

Mohdsabbuba
Cosmic Ray
Options
Note20

Hotspot was working fine before the update is nothing to do with the Carrier it's something with you guys you did something just to help those companies I was using my phone for everything wherever I go I always take my laptop with me in everything I do my work to my phone for the Internet now no more thanks to you

Anonymous
Not applicable
Options
Note20
exactly, this REALLY messed up my plans. I am on a trip with phone, 5G, two laptops, an iPad, and now only the phone can access the Internet. Samsung, you should reimburse me for my traveling expenses at minimum.
Options
Note20

Dude! It  up my New Years Eve party cause i was the only one with a solid data connection and that was when i realized that the mobile hotspot is broken!

Mohdsabbuba
Cosmic Ray
Options
Note20

please stop this samsung jojo,the hotspot was working fine before the  update and now no, even I took my sim from note 20 ultra to  my wife note 10 plus and the hotspot is working fine, you guys are the worst the customer means money not to make your people happy, ill switch back to Iphone soon if they dont fix it, samsung became hungry like other compaines 

Options
Note20
Exact same issue after android 11 one ui 3 update!
note 20 ultra factory unlocked running on att
Anonymous
Not applicable
Options
Note20

Totally non-functional for me after this update. I tried multiple devices, none can use the hotspot now.  with Samsung. I'm returning my Note 20 Ultra. Inexcusible incompetence.

Options
Note20
What carrier are you on, if i may ask?
0 Likes
Reply