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Original topic:

Note 20 ultra battery drains fast

(Topic created: 08-24-2020 11:14 AM)
userCBj2Lq6enn
Asteroid
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Note20
My note 20 ultra battery drains fast. Should I return the junk? My S10 plus has better battery life than this $1300 phone.
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Geno71
Samsung Care Ambassador
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Note20

@userWYQ8lm5gSf 

 

The video you posted is not bad, but they're using an Exynos version of the phone, so it's not really a good example of what we should expect with Snapdraggon. 

 

Let me ask a random question... Did you transfer your data from the old phone with the Smart Switch or anything like that?



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user5X2JjPAG5C
Constellation
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Note20

So you are saying that we have to pay for inferior product (Exynos) for same price? If we ever have choice, no market for exynos.


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Geno71
Samsung Care Ambassador
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Note20

@user5X2JjPAG5C 

 

Wait what? No, I'm not talking about any of that, all I'm doing is pointing out that in a video shared by a user I replied to, they're using an Exynos version of the device to compare battery lives. And this is a US forum, so most users should be using the Snapdraggon variant. 



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user5X2JjPAG5C
Constellation
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Note20

Oh, sorry. I just feel really disappointed on this phone. Too many flaws.

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userghX9HMF9cs
Astronaut
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Note20

Hi all, I'm from The Netherlands. Here the exact same problem with th Exynos version.

Batterylife is really terrible and almost unuseable for my job for instance. I have to recharge battery multiple times a day. Before the Note 20 Ultra 5G I had a Note 9, I used more apps, everything on (best screenresolution, BT, NFC, WIFI, GPS) and no problem whasoever, I could use it all day long.

Also the camera quality I feel dissappointed about; it has beautiful colours and the base camera is okay, although when I take pictures of a white paper with text, partialle text is vague. Also the 'telelens' 5X optical zoom, is unsharp, or at least spotted, like resolution has been heavily boosted.

  

I am almost at the point of returning this phone, thats how dissapointed I am.

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userxLNVhJxumT
Constellation
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Note20

The same here, in Ukraine. Bought note ultra 5g and got this trouble with battery. It's huge downgrade from my s10+. And yes, I am power user, did not switch accounts, turned off 5g, turned off security scan, gave more than 10 days for battery AI to learn from me, and still this thing could not last more than half day. I hope very much that this will be fixed with next update. Otherwise Samsung will convert another fan to distractor. 

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Salimboi
Cosmic Ray
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Note20
Note 20 ultra unlock, love the note, but the battery life is just trash and keeps draining even if not using it. I fully charged it at 10;30am and used it for 45 mints, and then battery :battery: went down the hill slowly, and now its 8pm and the life is only 35% left, even my galaxy s10+ battery life lasted longer then this. So disappointing. I want a fix for this.
Richies208
Constellation
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Note20
same here, I love this phone, but the battery life is garbage. I have tried so many different settings, none of them seem to improve the battery life. I'm even thinking of returning it to get IPhone.
jlikesbikes
Astronaut
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Note20
battery optimization is where I'd start then digital wellbeing and device care be sure all running background apps are closed. and use a set brightness not automatically as high brightness equals faster drainage
PFlores
Constellation
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Note20
I had the same issue but I turned on Adaptive battery and have had no issues...I get 40% after 12hrs usage with 2.5hrs screen on and music from Tidal running for 5hrs at master quality