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Samsung Care Ambassador

Re: Note 20 ultra battery drains fast

I honestly don't understand why so many people are having issues with the battery life, I'm actually very happy with it. After a little over a month of use, I'm not noticing it to be any different from Note10+. I have a Snapdragon model. 



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Astronaut

Re: Note 20 ultra battery drains fast

I have as well the same big problem. I have bought my note 20 ultra for a week now and I feel like I just thrown 1300 euros out of the window. Before my note 20 ultra I've had a Huawei mate 20 pro. I never, but never thought in 2 years since I've had that phone, that my battery will die on me, never. The same habits, same apps and at the end of the day I still had 40% battery left and now with Samsung I need to charge it 2 or 3 times a day. What kind of flagship is this? Don't get me wrong, I love this phone, but the battery MUST make it AT LEAST till the end of the day, we are almost in 2021 and this thing is very expensive. Its unbelievable. I really hope that this is only a software problem, if not I will be forced to send it back. The phone itself is big enough, I don't need to carry every time I leave the house a powerbank just because my 1300€ phone cannot make it trough the day. This is very frustrating. 

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Constellation

Re: Note 20 ultra battery drains fast

I too have the Note 20 Ultra model witht he snapdragon 865. However previously i owned the S20 Ultra and i do notice shoter batter life than that, only because the note20 ultra has a smaller batter size. plus it also depends on what you do with your phone.

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Constellation

Re: Note 20 ultra battery drains fast

my note 20 ultra drains like the old Samsung phones 📱
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Astronaut

Re: Note 20 ultra battery drains fast

Yes you should while you can. In India we don't have the option of returns. I have to sell my brand new note 20 ultra at a loss and buy something else where the battery doesn't drain while I'm looking at it 

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Astronaut

Re: Note 20 ultra battery drains fast

I've been noticing the huge battery drain on the Note 20u too I still have time to return it do you think I should go with the S20 ultra with 500mah more battery instead or hope that it gets fixed with an software update?

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Samsung Moderator
Samsung Moderator

Re: Note 20 ultra battery drains fast

Have you tried these troubleshooting steps here?

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Constellation

Re: Note 20 ultra battery drains fast

yea I upgraded from the S9 I wasn't expecting this I have to charge my phone at least twice a day.
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Astronaut

Re: Note 20 ultra battery drains fast

I just upgraded from the S20 Ultra and the battery life on it is awful.

Went from 20% out of the box to 0 in about 3 hours just installing and updating apps.  Same process on my S20 Ultra 3 months ago and it took well over 6 hours to drain.  

 

VERY DISAPPOINTED!!!

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