JUMP TO SOLUTION Solved

Original topic:

Note 20 ultra battery drains fast

(Topic created on: 2/21/21 11:17 AM)
userCBj2Lq6enn
Asteroid
Options
Note20
My note 20 ultra battery drains fast. Should I return the junk? My S10 plus has better battery life than this $1300 phone.
146 Replies
NickyBC
Constellation
Options
Note20
yea I upgraded from the S9 I wasn't expecting this I have to charge my phone at least twice a day.
0 Likes
userxxQeNr6uzS
Astronaut
Options
Note20

I just upgraded from the S20 Ultra and the battery life on it is awful.

Went from 20% out of the box to 0 in about 3 hours just installing and updating apps.  Same process on my S20 Ultra 3 months ago and it took well over 6 hours to drain.  

 

VERY DISAPPOINTED!!!

0 Likes
user2vvBKuBV4S
Constellation
Options
Note20
has anyone figured out how to fix the battery from draining so fast. I just got mine in o ly had it a week and it doesn't even last ny whole 8 hrs shift at work
0 Likes
usertKw3Lgvk9h
Constellation
Options
Note20
I too am disappointed with the battery life on this phone. I've had the note 4, note 8, note 9 and note 10+, all of which had better battery life. I've also tried the battery saving tricks with very limited success. I see several people mentioning "be patient to let the phone learn your usage patterns". Its been about 4 or 5 months and im still experiencing abnormal battery drainage.
userWuNDQxlfPn
Astronaut
Options
Note20

I just got mine 4 days ago, and the reason why I bought is because my Note 5 has battery issue. Now, both have no difference. I am a heavy user and had Note 3 and Note 9, I never had such bad experience on the battery. I bought it for the same reason - 4300 mah according to the specs. But it's like 2k mah!

 

So far, I haven't found any solution.

0 Likes
usergME5AsaH4S
Asteroid
Options
Note20

I wouldn't have to charge my phone for two or three days...until yesterday. Now I all of the sudden have to charge it twice a day!! I didn't even touch it for an hour and a half and it went down 18%!!! After work I was at 50% and I am only at work for 6 hours, during which I rarely even check my phone. 

0 Likes
Solution
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Note20

If you have tried the steps that SamsungQue posted previously, as well as the steps posted here: https://www.samsung.com/us/support/answer/ANS00078987/  with no change, then repairs are recommended. You are welcome to visit your local uBreakiFix or Samsung also offers ship-in options. For ship-in options feel free to send us a private message with your full model code and IMEI number. 

 

Private message link: https://bit.ly/3pE8Pkc

uBreakiFix locator: https://www.ubreakifix.com/locations


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes