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Note 20 ultra battery drains fast

(Topic created: 08-20-2020 05:48 PM)
userCBj2Lq6enn
Asteroid
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Note20
My note 20 ultra battery drains fast. Should I return the junk? My S10 plus has better battery life than this $1300 phone.

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SamsungCole
Samsung Moderator
Samsung Moderator
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Note20

If you have tried the steps that SamsungQue posted previously, as well as the steps posted here: https://www.samsung.com/us/support/answer/ANS00078987/  with no change, then repairs are recommended. You are welcome to visit your local uBreakiFix or Samsung also offers ship-in options. For ship-in options feel free to send us a private message with your full model code and IMEI number. 

 

Private message link: https://bit.ly/3pE8Pkc

uBreakiFix locator: https://www.ubreakifix.com/locations


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userMVhZfYO8E5
Astronaut
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Note20
I run all the same apps on the 20ultra that I used to on my note 8 ...My note 8 would go all day and still have 20% this new ultra 20 doesn't make it to 5 pm and my habits haven't changed. I am already trying battery saving tricks on this brand new 24 hour used phone that I never had to do on my 3 year old note 8.
GJeffers
Constellation
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Note20

@userMVhZfYO8E5 wrote:
I run all the same apps on the 20ultra that I used to on my note 8 ...My note 8 would go all day and still have 20% this new ultra 20 doesn't make it to 5 pm and my habits haven't changed. I am already trying battery saving tricks on this brand new 24 hour used phone that I never had to do on my 3 year old note 8.

I'm having the same issue.  I may be getting a little over 6 hours on a full charge.  My note 10 Plus was waaaaay better.

Geno71
Samsung Care Ambassador
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Note20

6 hours of screen on time or total?



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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Samsung_Malu
Astronaut
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Note20

Hello! What you have as an option because im having the same problem, im doing the same things i used to do with my Note 9 and i dnt end the day with the 20 as i do with the 9

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user7rgVb5GaG6
Astronaut
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Note20

I just got the Samsung Ultra note 20 and it really does have a draining issue with the battery I had to throw mine and 60 hurts and turn on the battery saving mode just to be able to make it through the day and sometimes I don't even do that and I've only had it for about 3 days what sad is I'm a big-time no fan and when I have my note 9 I didn't have any issues whatsoever but I ended up breaking it and this is right at the beginning of the pandemic  in so my carrier being Verizon didn't have a whole lot to work at my local store so I took the iPhone 11por max it was the biggest phone they had at the time and I need for work and health issues but I had almost as much battery life as my note 9 did 

userFcnOVXRBrp
Astronaut
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Note20

I have the same problem.  My Note 9 battery performance was much better.  

JeffJV
Cosmic Ray
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Note20

Same.  The battery on my Note 8 (that I just boxed up and sent to Samsung for the Trade In Program yesterday) was starting to wither down, but after my 20-minute morning routine every day, I could come away with 95%-96%.  That same routine with my Note 20 Ultra brings it down to 89%-90%. And now, I'm googling and youtubing the battery saving tips too!! I understand they're completely different phones, but then shouldn't the battery compensate?  It's like I'm driving an old Chevy V-8 like it should be, and I actually see the gas gauge needle move down while I drive - so weirdly disappointing.  It's unbelievable that Samsung didn't go with at least a 5,000 MaH battery with their best and supposedly leading edge flagship.  Samsung must be in a cost-cutting mode, waiting on feedback, so that the Note 21 or 30 will get the bigger battery (like when they went from a too small battery in the Note 9  to an adequate one in the Note 10).  Alas, like every other phone manufacturer, even including the Cult of Apple, not even a trillion dollar company like Samsung can design and manufacture the "perfect" phone - with the best chipset, the best camera configuration (looking at you Google without an ultra wide on their flagship Pixel), best hardware, best software experience, and yes, best battery life.  Will my next phone with a stylus be made by a non-banned Chinese company - they seem to throw EVERYTHING experimental and cutting edge into their phones.  If Huawei made the Note 20 Ultra - it would have a 6,000 MaH (or larger) battery with 120W super ultra fast charging!  Whew, sorry for the long answer, but yes, I am extremely disappointed in the battery life of my $1,300 phone so far.

JohnPineiro
Constellation
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Note20

I have same problem. I checked my apss and disable the Mcafee wich was draining my phone really fast. The battery problem apparently was resolved and my battery is during much more. 

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EverybodyBrace
Astronaut
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Note20
I agree...my note 8 did a terrific job for 3 years. I was surprised when I got the Note 20 ultra to see that the battery life is going quick. I'm anxious to see if the remedies online fix this issue!