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S Pen not reacting on certain parts of the screen on my Note 20

(Topic created: 11-12-2020 09:53 AM)
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kreemann
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Note20

Just bought a Note20 S-pen doesn't react on particular spots of the screen. I took it back 3 days later and switched it out for another one same issue. T-mobile Rep told me to look out for a Samsung update soon......

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LongHiker
Legendary Samsung Care Ambassador
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Note20

Do you have a case on your Note 20 or anything magnetic attached? This can cause the S Pen to not work in certain areas. 

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LongHiker
Legendary Samsung Care Ambassador
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Note20

Do you have a case on your Note 20 or anything magnetic attached? This can cause the S Pen to not work in certain areas. 

kreemann
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Note20
dude I think that did it because my case does have a Magnet in it.! thanks for reaching out I was losing sleep about a $ 1000 phone that doesn't work...
user0q4eh6RYDM
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Note20

I had the same issue with my Tab S6. It was the magnet on the case. Samsung should do something about that.

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