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Astronaut

Note20 Ultra Glass Camera Lense flaw

Just had the rear Camera Lense shatter out of random. Had the phone barely 2 weeks, so far loved it. However the rear camera lense can't even withstand its own weight. I didn't even drop the dang thing. It shattered by falling over on itself  while on the ground. taking a hands free picture for the first time. Gee, what a great feature! 

 I'm also using a case with a 15ft drop test rating...

 

Anyone else have this issue???

4 REPLIES 4
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Re: Note20 Ultra Glass Camera Lense flaw

I believe that's for all non US versions
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Re: Note20 Ultra Glass Camera Lense flaw

Back glass for me. It hit right where there isn't much rubber on my case. If you have Samsung Care for your phone, they will either replace it for $99 or repair it.
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Astronaut

Re: Note20 Ultra Glass Camera Lense flaw

Yes mine broke with no dropping or physical force. Good luck even finding the glass to fix it or being helped by samsung.

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Asteroid

Re: Note20 Ultra Glass Camera Lense flaw

I am so sorry, to hear that!  As a fellow Note 20 Ultra owner, I am constantly worrying about the glass that covers the camera on my phone as well.  I want to find out just what would I need to do to repair/replace the camera glass in my Note 20 5G Ultra, should it unfortunately become necessary. 

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