Original topic:

Note20 Ultra unable to receive text messages

(Topic created: 07-19-2021 01:12 PM)
ElliD
Astronaut
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Note20

I am unable to receive messages ??

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TheGalaxy
Black Hole
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Note20
Search the internet for your provider's message center number, then enter it manually in the settingsScreenshot_20210719-092522_Messages_16902.jpg
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ElliD
Astronaut
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Note20
Its not allowing me to do thatScreenshot_20210719-102926_Messages.jpg
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ElliD
Astronaut
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Note20
@TheGalaxy ^ ^ ^
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Blue7
Red Giant
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Note20

which note model do you have? have you tried it in safe mode? 

are you still not able to receive messages? and sprint hasn't done anything so far? 

i'd submit an error report on samsung members app > + button > error report

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ElliD
Astronaut
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Note20
No I am illiterate with technology its better if I don't. I am gonna to a store to see if they can help.
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ElliD
Astronaut
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Note20
The note20 ultra
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ElliD
Astronaut
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Note20
I reached out to sprint and they said I may need a new Sim card. 😞
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ElliD
Astronaut
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Note20
THANK YOU ALL FOR YOUR HELP!! my phone is working right again. Thank you!!!😁