Original topic:

Note20 Ultra unable to receive text messages

(Topic created: 07-18-2021 05:01 PM)
ElliD
Astronaut
Options
Note20

I am unable to receive messages ??

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17 Replies
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Note20
Have you tried restarting your phone and clearing the cache partition?
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ElliD
Astronaut
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Note20
Yeah.
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ElliD
Astronaut
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Note20
My carrier said Samsung is updating.
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OnMy1stXLT
Galaxy
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Note20
I've had that issue with TMobile. They reset something on their end. Worse case they ordered me a new sim card and that definitely resolved the issue.
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ElliD
Astronaut
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Note20
I dont want to have to do that, I have Sprint, everything else works and this problem began yesterday.
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OnMy1stXLT
Galaxy
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Note20
Call Sprint with the issue. There is likely something they can reset that may help.
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ElliD
Astronaut
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Note20
I did what the chat system online helper walked me through to do and it still didn't help. He said that Samsung was updated my model and if the reset didn't help, that the problem is a Samsung thing.
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TheGalaxy
Black Hole
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Note20
Enter message center number manually
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ElliD
Astronaut
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Note20
I dont understand what you mean
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