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Astronaut

Note20 question...

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I saw a post on social media stating you can have your phone on silent or DND & can still receive calls or texts from certain people you choose from in your contacts. I chatted with a Samsung Pro & was told this was not an option...anyone know or has anyone been able to do this???
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Samsung Care Ambassador

Re: Note20 question...

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Yes you can do that. 

 

  1. Open Settings
  2. Click Notifications
  3. Click Do not disturb
  4. Click Allow exceptions
  5. Click "Calls from" and select the option that you want to use. 
  6. You can also click "Messages from" and select the option that you want to use. 

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Samsung Care Ambassador

Re: Note20 question...

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Yes you can do that. 

 

  1. Open Settings
  2. Click Notifications
  3. Click Do not disturb
  4. Click Allow exceptions
  5. Click "Calls from" and select the option that you want to use. 
  6. You can also click "Messages from" and select the option that you want to use. 

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Astronaut

Re: Re: Note20 question...

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Is this only for DND mode or in silent mode as well??
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Samsung Care Ambassador

Re: Re: Note20 question...

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@NicoleKnows wrote:
Is this only for DND mode or in silent mode as well??

It's only for DND. 

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Astronaut

Re: Re: Note20 question...

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thank you so much for you input & knowledge!
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Astronaut

Re: Note20 question...

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Same thing happened. Truly disappointed with samgsungs quality. Its trash from what it once was

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