Original topic:

Notification Delay

(Topic created: 07-04-2022 09:38 PM)
Coolbean78
Cosmic Ray
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Note20

Randomly about 2 months ago my phone started receiving notifications 10-20 minutes after I was initially supposed to receive them, and sometimes I won't get notifications at all. This happens with almost every app I have besides my phone app and messaging app (Google Messages). I was wondering if there was a fix to this because I already factory reset my phone and wiped cache partition, but nothing is working. I have even reported this bug through the Samsung Members app, but everytime I do they reply that I need to attach a video of it happening, but that's almost impossible. If anyone can help with this I would appreciate it so much!


Device info: Galaxy Note20 Ultra 5G (Unlocked) 

Location: United States 

Carrier: T-Mobile SIM (transferred from Sprint)

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11 Replies
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Note20
What network does it occur on?
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Coolbean78
Cosmic Ray
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Note20
I'm a little confused? By network do you mean my devices carrier? If so then T-Mobile SIM (transferred from Sprint)
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Note20
I mean is it happening on wifi and on mobile data?
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Coolbean78
Cosmic Ray
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Note20
Yeah, it happens on both
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Note20
I have a similar problem, does it happen only on that device?
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Coolbean78
Cosmic Ray
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Note20
Yeah, I've had multiple devices before this and nothing like it has happened before. Even my friends and family with newer Galaxy phones like mine don't have this problem except for me. It just randomly started happening too which is another eason why I find it so odd.
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Note20
May i ask what email service your use with your Samsung account? I'm assuming you have two factor authentication setup as well.
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Coolbean78
Cosmic Ray
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Note20
I have a Gmail account connected with my Samsung account and I have 2-factor authentication setup too
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Note20
I do as well. I use a yubikey, that opens an authenticator with a hardware security key. My Google account has advanced protection, which is two security keys. I think someone could be doing it me, is it possible you might also know someone who would do that?
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