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Original topic:

Phone is slow and freezes

(Topic created: 08-23-2021 12:23 PM)
klchandrakanth
Astronaut
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Note20
What are the quick tips to fix freezing and slowness on my Note20 Ultra ?
After spending this much of amount, phone is freezing. I am really irritated with performance and reliability of this phone. Not even a year since I bought this phone. Seems its time to move to different Platform/Brand. 

1 Solution


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Solution
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Note20
I used boot option / instructions for mine.

Learn how to wipe the Samsung Galaxy Note20 Ultra 5G using the hardware keys. If the device is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear different parts of the device storage. Unlike a master reset, wiping the cache partition does not delete your personal data.

 

Wipe cache partition instructions:

1) Turn off the device.

2) Press and hold the Volume Up key, then press and hold the Side key (power).

3) When the Samsung logo displays, release the Side key (power), but continue holding Volume Up.

4) When the Android Recovery screen appears, release Volume Up.

5) An 'Installing system update' message may show for 30 - 60 seconds before the Android system recovery menu options appear.

6) Press the Volume down key several times to highlight wipe cache partition.

7) Press Power (side) key to select.

😎 Press the Volume down key to highlight yes, them and press the Power (side) key to select.

9) When the wipe cache partition is complete, Reboot system now is highlighted.

10) Press the Power (side) key to restart the device.

https://androidbiits.com/recovery-mode-samsung-galaxy-note20-ultra-sm-n985f-easily/


https://www.t-mobile.com/support/devices/android/samsung-galaxy-note20-ultra-5g/wipe-cache-partition...

I used a YouTube video, such as this one.

https://www.google.com/search?q=note+20+5g+ultra+%22android+11%22+flush+cache&oq=note+20+5g+ultra+%2...

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22 Replies
user9l4o7bRE5S
Constellation
Options
Note20
no
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allenandmarqus
Constellation
Options
Note20
Clear the cache
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Suzi0619
Astronaut
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Note20
I clear my cache all time n still have issues
klchandrakanth
Astronaut
Options
Note20
Yes. Deleted cache partition in boot. Still no luck
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Note20
I flushed the cache and mine cleared right up! The problem comes from upgrading from Android 10 to 11. At least it occurred on all 3 of the Note 20 Ultra I own / used.
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klchandrakanth
Astronaut
Options
Note20
No luck for me with same.
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klchandrakanth
Astronaut
Options
Note20
Any special way to flush or just with boot option?
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Solution
Options
Note20
I used boot option / instructions for mine.

Learn how to wipe the Samsung Galaxy Note20 Ultra 5G using the hardware keys. If the device is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear different parts of the device storage. Unlike a master reset, wiping the cache partition does not delete your personal data.

 

Wipe cache partition instructions:

1) Turn off the device.

2) Press and hold the Volume Up key, then press and hold the Side key (power).

3) When the Samsung logo displays, release the Side key (power), but continue holding Volume Up.

4) When the Android Recovery screen appears, release Volume Up.

5) An 'Installing system update' message may show for 30 - 60 seconds before the Android system recovery menu options appear.

6) Press the Volume down key several times to highlight wipe cache partition.

7) Press Power (side) key to select.

😎 Press the Volume down key to highlight yes, them and press the Power (side) key to select.

9) When the wipe cache partition is complete, Reboot system now is highlighted.

10) Press the Power (side) key to restart the device.

https://androidbiits.com/recovery-mode-samsung-galaxy-note20-ultra-sm-n985f-easily/


https://www.t-mobile.com/support/devices/android/samsung-galaxy-note20-ultra-5g/wipe-cache-partition...

I used a YouTube video, such as this one.

https://www.google.com/search?q=note+20+5g+ultra+%22android+11%22+flush+cache&oq=note+20+5g+ultra+%2...

View solution in context

klchandrakanth
Astronaut
Options
Note20
I cleared the cache with this boot option but it didn't work as I mentioned i. Previous comment.
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