Original topic:

Problems with mobile data after recent update

(Topic created on: 1/8/21 2:55 PM)
uservTd9ECDtNr
Constellation
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Note20
I've been having problems with apps and webpages either not loading all the way or timing out while I'm connected to 5G.  This recently started happening after the latest update.  I've heard other people have been having this problem and either had to replace the SIM card or get a new phone.

Anyone else having this problem or know what the problem is?
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4 Replies
Xenofont
Halo
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Note20
I have had that too. what network are you on?
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markeet
Astronaut
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Note20
i have grow go lovee ut
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SamsungCole
Samsung Moderator
Samsung Moderator
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Note20

It is recommended to reach out to your carrier regarding issues with their services.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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AG6
Halo
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Note20

Been having a similar issue. Try turing off 5g and see if it still happens.

 

Settings-->connections-->mobile networks-->LTE/3G/2G and see if you still get the issue.

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