Original topic:

Replacement S Pen for Note 20 Ultra not connecting

(Topic created: 06-01-2021 01:26 AM)
gpress
Astronaut
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Note20
My wife lost her S pen for her phone, and bought a replacement pen. When I follow the instructions to set up the new pen, I get the message "Couldn't connect to your S Pen". No matter how many times I try. I've tried restarting the phone as well and "Reset S Pen" in Air Actions. Any suggestions?
7 Replies
userbv5NeJ6ALr
Asteroid
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Note20
Just put the s pen in the slot it should connect
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CasperTrina
Astronaut
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Note20
Nope doesn't work, I'm having the same problem 😕
RedDragon
Samsung Care Ambassador
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Note20

Are you using OEM S-Pen? Some third party S-Pen does not have Bluetooth which is needed to register.

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ChiefRightous84
Astronaut
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Note20
I have the same issue lost my pen got a new one and it won't connect I have the Samsung s pen
AshNM
Astronaut
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Note20
Where did you purchase yours? I've found some on Amazon but can't seem to find them anywhere else.
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gpress
Astronaut
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Note20
Yeah Amazon. Said it was the OEM kind and that it would work, but unfortunately it still won't.
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AshNM
Astronaut
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Note20
That stinks. Hopefully you can figure something out or at least return the one that doesn't work.
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