Original topic:

Restarting while wireless charging

(Topic created: 07-04-2022 11:57 AM)
diamondrmp
Asteroid
Options
Note20

My Note 20 Ultra keeps restarting while charging on the Samsung wireless charger.  It does not restart any other time.

5 Replies
ptco911
Galaxy
Options
Note20
Are you able to try another wireless charger?
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diamondrmp
Asteroid
Options
Note20

Of course after I post this it restarts for the first time since it began a few weeks ago while not on the charger.

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TheTrueBard
Astronaut
Options
Note20
I've been looking in to this as well... I found a reddit thread where they turned on "protect battery" (settings, battery, more battery settings, it's at the bottom)... I'm trying that tonight to see if it makes a difference. Like you I have only, so far, rebooted while it's on a wireless charger and only overnight.
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TheTrueBard
Astronaut
Options
Note20
Just to update: deleting the phone's cache and turning on "protected battery". Neither fixed the issue. I'm online with support now.
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Troy2nd
Astronaut
Options
Note20

I am having this issue as well, started in the past few weeks, have tried several wireless chargers. Samsung note 20 ultra 5g. I have cleared the cache, made sure auto restart is off, checked the auto update schedule, Adaptive Battery is on, Protect battery is off. Fast/Super fast/ Fast wireless charging is on.

 

 

 

 

 

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