Original topic:

S pen issues for note 20 ultra.

(Topic created: 07-31-2021 11:56 PM)
FD73
Astronaut
Options
Note20
S pen will not connect with device.  Several failed attempts through settings and inserting s pen trying to pair.  Any ideas? Any one else have this problem.  Thanks. 
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2 Replies
Abarzua21
Asteroid
Options
Note20
Try a few things. First, try rebooting your phone. If that doesn't work try pulling down notifications & select the S-pen remote and try turning it off and back on again. Also, go into software updates to see if u have updates & go to the galaxy store (not play store) and check if you have updated there.
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MrJell_Lee
Nebula
Options
Note20

is the air gesture working? is the screen detecting the pen tip at all?

if 'no' then it's possible the pen is dead and needs to be replaced.

Otherwise, if the above suggestions didn't fix the issue. Then submit an error report to Samsung Members app right after re-attempting to pair. Doing so will provide fresh set of data for the log collection that is done during the submission process (it's automatically done).

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