Original topic:

Samsung Flow failing to receive files

(Topic created: 06-05-2022 10:24 PM)
userAAysYXrw3C
Astronaut
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Note20

I have downloaded Samsung Flow on both my Galaxy S20 Ultra and my Dell XPS 13 laptop. However, when I try to transfer videos/photos from my phone to my laptop it fails. The error reads : failure to receive. 

I transferred 1 file successfully but after that, none were able to go through. Please help?

I have restarted both devices, made sure the updates were done too. 

Thanks

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1 Reply
SteadyStatus21
Cosmic Ray
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Note20

Hello @userAAysYXrw3C!

Unfortunately, Samsung Flow does not get alot of support from Samsung. I use the Microsoft Your Phone app, which is built-in to your Galaxy phone by default. Then, you can install the app using the Microsoft Store. 

Enabling the app on your phone is easy! Open Settings > Advanced features > Link to Windows.

However, you will need a Microsoft account, but this is much better at syncing than Samsung Flow. 

 

Hope this helps as an alternative!

-SteadyStatus21

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