Hey. There is a big bug in a Samsung note S20 design. I have to face an issue due to this design. My phone battery is swelling or over flow. Due to this issue some cables are disconnected from the motherboard and damage the board. I visited you break I fix they said device is not repair able. Is anyone help me regarding this issue?
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Oh no! I am so sorry to hear of your Note20 battery swelling, and can understand the concerns. We want to get this over to our specialized team as soon as possible to rectify this for you. You can call in at 1-800-726-7864, give your information, and ask to speak to the specialized team, or private message us by clicking on my username and clicking Send A Message (or follow this link: https://bit.ly/3hzZfw8
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Battery swelling is just a fact of life with Li-On batteries. This happens across the board, regardless of manufacturer, or device. I had an external battery that had this happen, and it popped of the metal housing that it was in. On laptops this has a habit of ruining the Touch Pad as it swells under the touch pad to the point of bending the touch pad. The only way around this is to use older battery technology, such as Ni-Cad, or Ni-MH, which do not have the charging capacity, and have the annoying battery "Memory" where every charge reduces the battery capacity to some extent.
Yessir, one issue does in fact create multiple issues. This is not a design flaw, as the device was not DESIGNED to have the battery swell. It is simple physics here, if something grows in size to be bigger then it's surroundings, something is going to break.
There is not an infinate ammount of space inside the device. if the battery swelled in a slightly different way, it could have hit the area you consider to be safe. It is impossible to plan for an event that only occurs in .1 percent of devices. Your device is 3 years old in 2 months, this usually only happens on batteries once they age. The device is not under warranty at this point, or they would have replaced it. While I am sorry that this happened to you, I am not willing to place the blame on Samsung, especially as battery swelling COULD be caused by misuse, or bad charging tactics.