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Original topic:

Samsung cloud and One Drive

(Topic created: 06-30-2021 07:01 PM)
TeteVirgo
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I need help, I have til tomorrow or I lose everything 

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LongHiker
Epic Samsung Care Ambassador
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@TeteVirgo That's correct. Gallery won't be able to connect to Samsung Cloud any longer. 

Gallery itself is an app on your phone which shows the photos and movies on your phone. Gallery will still work and the photos and movies on your phone will still be there. 

What won't work is Gallery's sync to Samsung Cloud. 

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LongHiker
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@TeteVirgo 

You won't lose anything. The backup of photos and videos to Samsung cloud has ended. You can setup backups to Microsoft OneDrive or Google Photos. 

TeteVirgo
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Oh okay thanks but it's saying can't connect
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Solution
LongHiker
Epic Samsung Care Ambassador
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Note20

@TeteVirgo That's correct. Gallery won't be able to connect to Samsung Cloud any longer. 

Gallery itself is an app on your phone which shows the photos and movies on your phone. Gallery will still work and the photos and movies on your phone will still be there. 

What won't work is Gallery's sync to Samsung Cloud. 

TeteVirgo
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Thank you, You were absolutely right and it connected today so thank you so much
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