Original topic:

Samsung pass is temporarily not available?

(Topic created: 11-20-2021 05:50 AM)
userZLLVVaC8Tn
Astronaut
Options
Note20

Hi.  I have Note20 and my fingerprints stopped being recognised so I deleted all saved fingerprints and rescanned them. 

I could now unlock the phone with fingerprints no problems. 

I had to update a lot of apps and websites to accept knew fingerprints. 

The problem is that Samsung Pass has stopped working so I have to enter login passwords every time opening apps and websites. 

I have changed Samsung password, but this did not fix the issue. I have opened Samsung app and through the three dots at the top left corner deleted updates as several people have suggested and reinstalled updates. Nothing works to fix the 'Samsung pass is temporarily not available'  message. 

Before deleting my fingerprints to update them samsung pass worked flawlessly. 

Please can someone help me to getting Samsung Pass working again. 

Tariq 

 

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2 Replies
BhargavaRam
Cosmic Ray
Options
Note20
Try turning off WiFi and access Samsung pass and also make sure NO VPN is running. If it's still not working do the same after switching to only WiFi and turn off Mobile Data.
MrJell_Lee
Supernova
Options
Note20

try deleting cache for the Samsung Pass,

or you can submit error report to samsung members after reproducing the issue once more. I'm guessing there is an issue with communication with Samsung's server, but not sure how to reboot or fix the issue DIY... 

Please share the device's model number, software version. thanks

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