Original topic:

Screen went black

(Topic created: 06-12-2021 01:47 PM)
Kitab
Astronaut
Options
Note20
I have note 20 ultra 5G.  Screen all of a sudden went black.  Tried reboot, charging, even let go dead and charged back up.  Nothing worked.  Any other solutions? #screenblack
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6 Replies
TR3Xx
Cosmic Ray
Options
Note20
Try this: When the SAMSUNG Galaxy S20 Ultra 5G display is blacked out, click and hold Volume Up Key and Power Button for a few of seconds.
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Kitab
Astronaut
Options
Note20
I did several times. Didn't work.
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TR3Xx
Cosmic Ray
Options
Note20
Oh, okay. Check with Samsung to see if you are still under warranty.

https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fr...
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TheGalaxy
Supernova
Options
Note20
Common issue
Use your warranty
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Kitab
Astronaut
Options
Note20
They are sending me a new phone!
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Smew
Nebula
Options
Note20

Do you remember what software version you were on your Note20 when it blacked out? Also what carrier were you on? 

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