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Original topic:

Shaded spots on screen?

(Topic created: 05-25-2021 11:16 PM)
Jessica092
Cosmic Ray
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Note20
Anyone else notice this on theirs? I have a Note 20 Ultra. This isn't my pic but literally looks exactly the same. When on a dark screen (like in dark mode) but not noticeable on a pitch black screen. 
 

(just found another forum post about it. Seems to point to burn in 🤦‍:female_sign:) 
 image
 
 

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Cosmic Ray
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Note20
It's not a burn. It's GLUEGATE!!
Search for it. I have it as well and almost everyone with Note 20 Ultra. The intensity may vary but pathetic for a $1500 phone.

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21 Replies
Ohabeeb
Astronaut
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Note20
It might be that the OLED display is burnt. It's probably under warranty, so I would give it to Samsung to fix it for free.
Jessica092
Cosmic Ray
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Note20
Gotcha. Ty
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RedDragon
Samsung Care Ambassador
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Note20

Are you referring to the faded shade in the middle? If I am not mistaken that is the area where the mouse pad is located when the phone screen is in Dex station mode.

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Jessica092
Cosmic Ray
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Note20
Yes. Well, the round middle and it's on all sides also
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RedDragon
Samsung Care Ambassador
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Note20

I believe that is a hardware beneath the screen for mouse pad just like the fingerprint sensor where you can see it through the screen in direct sunlight. I am not so sure about it.

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TheGalaxy
Supernova
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Note20
Dial *#0*#
Test the screen with color option
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Jessica092
Cosmic Ray
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Note20
I've tried I always get a pop-up that says "unable to process request"
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TheGalaxy
Supernova
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Note20
What's the firmware version?
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Jessica092
Cosmic Ray
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Note20
N986U1UES2DUC8
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