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Original topic:

So my battery stats disappeared

(Topic created: 01-01-2021 08:07 AM)
gumball18
Asteroid
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Note20

Literally all my battery stats have disappeared and shows nothing. It still doesn't report any app usage even tho I'm using a lot of apps

 
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1 Solution


Accepted Solutions
Solution
ShadowArtist201
Samsung Care Ambassador
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Note20
It's a bug with the app. If you change your system clock back to 12/31, all stats will reappear and you'll see your stats for today listed under 12/31.

I highly recommend everyone report this bug by going to Device Care > Contact Us > Error Report

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17 Replies
Devortex
Cosmic Ray
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Note20
I got the same thing. tried restarting today and that didn't help. 2021 = no battery stats.
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Cyberwasp
Comet
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Note20

Same here. No stats.Maybe they're reset for the year?

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usercDDNpDG7b3
Asteroid
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Note20
no stats here also
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ᗩTOᗰIᑕ
Cosmic Ray
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Note20
Eny moderator or samsung tech wants to address this issue.? What kind of bug is that? I am a samsung exclusive note user since 5 but I am tired of you guys. by the time iphone get rid the display notch I will switch next day.
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Solution
ShadowArtist201
Samsung Care Ambassador
Options
Note20
It's a bug with the app. If you change your system clock back to 12/31, all stats will reappear and you'll see your stats for today listed under 12/31.

I highly recommend everyone report this bug by going to Device Care > Contact Us > Error Report
Devortex
Cosmic Ray
Options
Note20
I did this, I think it's the only official way to let someone at samsung know what's going on, right?
ShadowArtist201
Samsung Care Ambassador
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Note20
Right. If we all report the bug, it might get fixed sooner.
userRZQmX8Iq09
Astronaut
Options
Note20

Aah. Avoided a factory reset and hassle of setting up the phone again. Weird bug. Hipe Samsung folks push an update soon to fix it. 

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AG6
Nebula
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Note20
Same here looks like the stats disappeared today yesterday it was working.
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