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Original topic:

So my battery stats disappeared

(Topic created on: 1/1/21 9:41 AM)
gumball18
Asteroid
Options
Note20
Literally all my battery stats have disappeared and shows nothing. It still doesn't report any app usage even tho I'm using a lot of apps

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17 Replies
Devortex
Asteroid
Options
Note20
I got the same thing. tried restarting today and that didn't help. 2021 = no battery stats.
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Cyberwasp
Galaxy
Options
Note20

Same here. No stats.Maybe they're reset for the year?

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usercDDNpDG7b3
Asteroid
Options
Note20
no stats here also
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ᗩTOᗰIᑕ
Cosmic Ray
Options
Note20
Eny moderator or samsung tech wants to address this issue.? What kind of bug is that? I am a samsung exclusive note user since 5 but I am tired of you guys. by the time iphone get rid the display notch I will switch next day.
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Solution
ShadowArtist201
Samsung Care Ambassador
Options
Note20
It's a bug with the app. If you change your system clock back to 12/31, all stats will reappear and you'll see your stats for today listed under 12/31.

I highly recommend everyone report this bug by going to Device Care > Contact Us > Error Report

View solution in context

Devortex
Asteroid
Options
Note20
I did this, I think it's the only official way to let someone at samsung know what's going on, right?
ShadowArtist201
Samsung Care Ambassador
Options
Note20
Right. If we all report the bug, it might get fixed sooner.
userRZQmX8Iq09
Astronaut
Options
Note20

Aah. Avoided a factory reset and hassle of setting up the phone again. Weird bug. Hipe Samsung folks push an update soon to fix it. 

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AG6
Halo
Options
Note20
Same here looks like the stats disappeared today yesterday it was working.
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