Original topic:

Text message image download

(Topic created on: 12/25/20 7:00 PM)
Ladybmj
Asteroid
Options
Note20
Hi! Is anyone having issues with text message image downloads? When I click the image the wheel, but it does not download and open. Does anyone in the community has any ideas on how to fix this issue? Thanks in advance for your time.and assistance. 
5 Replies
Livinhapaz
Astronaut
Options
Note20
to send pics, sometimes just the words go. and no the pictures
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jeffjaslow
Asteroid
Options
Note20

I found this was specifically happening when connected to WiFi and using WiFi calling...

 

For me the solution was to go to Settings-Connections-Wifi click the settings cog wheel for your current internet connection and then advanced:

Change metered network to "treat as unmetered".

 

Hope that helps you too.

Ladybmj
Asteroid
Options
Note20
Thanks!
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userGgWIRb2Unq
Constellation
Options
Note20
Cleared messaging cache and data as instructed by Tmobile same problem. Tmobile sent me to the store to have the SIM changed, same issue. Waiting for Samsung to respond. I will posted update once it's been resolved
Galaxy S20
Ladybmj
Asteroid
Options
Note20
Thanks!
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