Original topic:

Touch Screen only works with S Pen

(Topic created: 07-01-2021 03:34 AM)
JJpizel
Astronaut
Options
Note20
I lost the S Pen from my Note 20 for several weeks.  I had an older Note so I used that Pen until I found the Note 20 pen. It worked fine but was too big to insert into the phone because Note 20 has a smaller Pen.
Once I found the Note 20 pen it worked immediately. However, now the touch screen will not work with my finger. 

I have tried restart, changing S Pen settings, cleaning screen. Can't get touchscreen to register my finger. 
Any advice for me?
Thanks so much. 
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1 Reply
Blue7
Red Giant
Options
Note20

have you tried it in safe mode? 

i'd take it to the nearest service center; ubreakifix or samsung care store

also, try to submit an error report on members app > + button > error report 

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