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Trade in Question

(Topic created: 09-10-2020 09:17 AM)
Tonyy95
Constellation
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Note20

I'm trading in my Samsung S9+  Should the device be turned on or off when boxed and shipped to Samsung for evaluation? 

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This-is-me
Comet
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Note20
Full charge turn off. I accidentally left my note 9 on but still passed. Make sure to reset and take all accounts off fone. I restarted to the home screen to be certain no locks or accounts connected.

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Solution
This-is-me
Comet
Options
Note20
Full charge turn off. I accidentally left my note 9 on but still passed. Make sure to reset and take all accounts off fone. I restarted to the home screen to be certain no locks or accounts connected.

View solution in context

Tonyy95
Constellation
Options
Note20

Thank you! 

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