I didn't get any update on my Note20Ultra after the March 1st,2021 security patch update.
Suddenly 3 days ago I noticed, I am unable to move any picture in picture mode apps on the screen.
When I minimize any picture in picture app like youtube, whatsapp video call previously I was able to move that window throughout my screen (Top left, Top right, Bottom left, Bottom right), but now I am unable to do so. It just gets stuck at the bottom right corner and if I try to move it anywhere on the screen it gets closed.
I didn't change any settings or updated phone's software recently.
Any help is appreciated as it is very problematic for me to use the phone like this.
Solved! Go to Solution.
I would first make sure your phone is up to date.
The next step I recommend that you do is clearing the cache partition on your phone.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby / Power key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Bixby / Power key to select.
- Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Bixby / Power key to restart the device.
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