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Unable to update the PRL or profile

(Topic created: 06-15-2021 12:05 PM)
firstknight
Constellation
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Note20

Only issue I have is updating my PRL and profile. It.just won't update at all.

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SamsungRei
Samsung Moderator
Samsung Moderator
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Note20

I understand how frustrating that may be. Updating the PRL helps keep your device on preferred networks to help you get better coverage. If you are having issues with updating the PRL, you will need to reach out to your service provider for assistance. I apologize for the inconvenience! 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Note20

I understand how frustrating that may be. Updating the PRL helps keep your device on preferred networks to help you get better coverage. If you are having issues with updating the PRL, you will need to reach out to your service provider for assistance. I apologize for the inconvenience! 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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