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Original topic:

Apps won't open after update

(Topic created: 01-22-2021 06:43 AM)
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Shafali
Astronaut
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My phone did the new system update version 11 and now certain apps will not open - black screen. I Uninstalled  and reinstalled one - Lucky Money. It did not fix the issue. How do I either uninstall the update or fix the issue? Thanks

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4 Replies
EdieMalee
Astronaut
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🤔i wonder that is the cause
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Anonymous
Not applicable
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Odin
back to 2.5 UI
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Shafali
Astronaut
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Update: It turns out this new update has caused havoc with several of my apps.
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Solution
SamsungJustin
Community Manager
Community Manager
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Any issue you have with specific applications after the update, we would recommend reaching out to the app developers to report these errors.