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Original topic:

Update to Android 13 break ANT support

(Topic created: 12-14-2022 07:03 AM)
LuizM
Astronaut
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Note20

 

After the Android 13 update the ANT+ stop working.

I can't connect any sensor.

Any suggestion?

 

Screenshot_20221213_224541_Software update.png

 

 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Note20

I apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.

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3 Replies
TacoMaster63
Comet
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Note20
I believe that is Spanish, and I can't read Spanish. So I don't fully understand what is going on. But try checking for updates in the Google play store. Open the play store, press your photo at the top, press manage apps and device, and then go to updates. Update any available apps.

If that doesn't work, you may need to wait for a new software update, because the Samsung one UI 5 (Android 13) update has been very buggy in some devices.
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Note20
I never understood Ant+ services I know that it was pre-installed on the older devices I had. But never knew what he did. I never had ant+ devices so.

Trust me you don't need it. Unless you have an Ant+ device. I haven't had a phone that was compatible with receiving live FM Radio Broadcast since who knows. Like back in 2015
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Note20

I apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.