Original topic:

Very Hot surface and body

(Topic created on: 1/17/21 12:55 PM)
userS3bBYSnzy0
Constellation
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Note20

HI  dear

I Have a question:
I bought a Samsung Note 20 Ultra phone, which unfortunately gets so hot when working with the camera or the game that it burns the hand. Is this the only problem with the phone I bought, or do all Note 20 phones also have a defect?  
Please tell me what can I do?
Best regards
Alireza
an old samsung customer 
2 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
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Note20

Thank you for reaching out. I would be happy to look into this further for you. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


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SamsungMoon
Samsung Moderator
Samsung Moderator
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Note20

Hey there!

 

I hope you are having a great day. I am reaching out to touch base and see if you are still in need of assistance? 

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