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Original topic:

What happened to all my Gallery photos?

(Topic created: 10-31-2021 12:42 AM)
Atlantic2Pacific
Astronaut
Options
Note20
I agreed to sync Gallery with MS OneDrive on my new phone a few days ago (kept getting notifications to do that), paid for their extra storage plan, but just about all my photos are missing, not loaded. (I also wanted to transfer all these photos to Google Drive.) What do I have to do?

Note: Before this, my old phone (Galaxy J7 Star) stopped working & I had to immediately get a new phone at a T-Mobile store, but due to their very low stock I ended up with a Galaxy Note20. To complicate matters, wifi was down all day at that store & info on Samsung devices can only be transferred over wifi by them (was down in entire town) so nothing was transferred from the old phone to the new but I had to start using the phone. I still have to get back to that store to transfer data (delayed due to illness and obligations).

I'm not that savvy on all this and rely on the store personnel to do what needs to be done for that. Will my photos still be transferred from my old phone's Gallery (they appear to still be on there on the old phone) to the new phone when I'm able to return to that store to have it done using their wifi?

Looking for answers while trying not to panic... Thank you.


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12 Replies
Zapwonder
Explorer
Options
Note20
You can also log into your home internet wifi connection to do the transfer
Atlantic2Pacific
Astronaut
Options
Note20
Unfortunately I don't have home internet wifi - wish I did - but thanks.
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Bugwacker
Halo
Options
Note20
Did you sell them to the Louvre in Paris?
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