Original topic:

Where is ESIM setting in unlocked Note20 U?

(Topic created: 09-10-2021 12:58 PM)
ddormammu
Cosmic Ray
Options
Note20
Its been 6 months since T-mobile enabled ESIM for Note20 Ultra,  and there is still no setting in my unlocked Note 20 Ultra phone. When I talk to either Samsung or TMobile customer support,  they says its because of the other. Its ridiculous how as companies both have been lying to us. 

I posted about this earlier in this forum but no mods ever replied. 
20 Replies
Jamess467
Sun
Options
Note20
Did you look into the about phone section on settings?
0 Likes
ddormammu
Cosmic Ray
Options
Note20
What made you thought I didn't? Its been like this for the last 6 months. Just got September update today but no ESIM settings yet. Here is the settings screen where the ESIM setting should be as per all the documentation online. Screenshot_20210910-132541_Settings_35117.jpg
Jamess467
Sun
Options
Note20
It looks like the connection tab in the settings page.
0 Likes
Jamess467
Sun
Options
Note20
This is what I was referring to. Screenshot_20210910-162832_Settings_2335.jpg
0 Likes
ddormammu
Cosmic Ray
Options
Note20
And why is that needed? What should I look for there?
0 Likes
Jamess467
Sun
Options
Note20
That's where you find info about your phone.
0 Likes
ddormammu
Cosmic Ray
Options
Note20
What do info do you want me to find? Please elaborate.
0 Likes
Jamess467
Sun
Options
Note20
What carrier are you going through?
0 Likes
ddormammu
Cosmic Ray
Options
Note20
Did you read my post. It's right in there.
0 Likes