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Original topic:

Why is it so hard to screenshot?

(Topic created: 06-23-2021 08:39 AM)
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Madina
Astronaut
Options
Note20

Why is it so hard to screenshot on this device. 

6 Replies
LongHiker
Legendary Samsung Care Ambassador
Options
Note20

@Madina 

Sorry that you are having difficulty, but it's really not hard at all. You have several options:

  1. Click volume down and Bixby key at the same time quickly. 
  2. Enable palm swipe and you can capture by swiping the edge of your palm across the screen. 
  3. Screen capture is provided in many Edge panels. 
  4. "Hey Bixby, take a screenshot"
Madina
Astronaut
Options
Note20
When I do that it just takes me to the power off/ emergency mode screen
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LongHiker
Legendary Samsung Care Ambassador
Options
Note20

@Madina 

"When I do that it just takes me to the power off/ emergency mode screen"

You are pressing the Bixby key too long and you aren't clicking the volume down button at the exact same time. You have to click both at the same time. 

Also in Settings -> Advanced features -> Side key, you have it set to "Power off menu". This isn't a bad thing but it explains why your long press on the Bixby button is popping up the power menu. 

arielz06
Astronaut
Options
Note20
just pass the palm of your hand over the screen it's very easy
ArtDesk
Supernova
Options
Note20
Was about to say that.
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Solution
fan334
Cosmic Ray
Options
Note20
launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to activate it.