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Constellation

Wifi issues

Have several problems with wifi internet connection in my note 20 ultra 5g, de rest of my devices at home work really good without problem, just my new galaxy note 20 ultra 5G, so obviously the problem is in my phone, it just works for some minutes and then I need to restart it to make it works againg, any suggestions? 

4 REPLIES 4
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Constellation

Re: Wifi issues

What kind of problems? Cutting off by itself or not connecting at all?
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Nebula

Re: Wifi issues

This sounds like a DHCP issue from your router.. how many devices are on your network?
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Samsung Moderator
Samsung Moderator

Re: Wifi issues

You can also try resetting the network settings on your device to see if that helps any. Just a heads up, doing this will delete any previous devices that have been paired to the device. 

 

  1. At first, go to Settings.
  2. Now find and select General management.
  3. Thirdly, tap on Reset and Reset Network Settings.
  4. In the end, choose Reset Settings --> Reset.
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Highlighted

Re: Wifi issues

download samsung members app and report the issue. click get help tab at the bottom, scroll down for error report.

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