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Cosmic Ray

Xbox Moga redemption code

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Good evening all, 
I redeemed the offer for the Moga controller and three month game pass on Tuesday. My controller arrived yesterday, but there was no email with the code. I called Samsung today and the representative said he isn't sure when I could get it. He said if I had purchased it at T-mobile, I would have received it the same day. I was transferred to another department and was on an extended hold twice. Does anyone know how else to get it?
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Re: Xbox Moga redemption code

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Valid for use in USA. Limit 1 per person. You will receive a code to redeem your 3 months of Xbox Game Pass Ultimate via email by Sept 15th if you are a preorder customer or within 14 business days if you are not a preorder customer, after selecting the Xbox Game Pass bundle as a bonus. Must redeem at .......... microsoft.com/redeem .............. between Sept 15th and March 2, 2021. Streaming performance is affected by internet connection, data center proximity, device, and other factors. Your gameplay on other devices may be limited.

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Astronaut

Re: Xbox Moga redemption code

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I got my remote on the 10th and a rep told me yesterday I will grt it in 15 days after delivery date. 🤦🏾
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Cosmic Ray

Re: Re: Xbox Moga redemption code

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What?! That is terrible. The representative told me that this has been happening. There is a delay in getting them out.
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Cosmic Ray

Re: Re: Xbox Moga redemption code

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Thanks, I'll try again tomorrow.
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Highlighted

Re: Xbox Moga redemption code

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Valid for use in USA. Limit 1 per person. You will receive a code to redeem your 3 months of Xbox Game Pass Ultimate via email by Sept 15th if you are a preorder customer or within 14 business days if you are not a preorder customer, after selecting the Xbox Game Pass bundle as a bonus. Must redeem at .......... microsoft.com/redeem .............. between Sept 15th and March 2, 2021. Streaming performance is affected by internet connection, data center proximity, device, and other factors. Your gameplay on other devices may be limited.

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Cosmic Ray

Re: Re: Xbox Moga redemption code

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I wish I knew that before. I didn't pre-order, but I qualified for the offer.
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Constellation

Re: Xbox Moga redemption code

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i got my moga controller almost 3 weeks ago, and still don't get promotion code, even i contact customer service on Sep 15th and they told me will get shortly from the email.i might be waiting for next week and ask the samsung support team again.

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Cosmic Ray

Re: Re: Xbox Moga redemption code

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Wow! I'm still having trouble getting in contact with them now.
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Cosmic Ray

Re: Re: Xbox Moga redemption code

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Does that still apply if I'm new to Xbox?
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Cosmic Ray

Re: Re: Xbox Moga redemption code

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I didn't receive the email as yet. I'll have to wait. Once I do I will do this.
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