cancel
Showing results for 
Search instead for 
Did you mean: 
Asteroid

anyone getting an error message on the Note 20 Ultra?

I have an error message that says getlocationconfigstep: operation fails. 
This happens when connecting or disconnecting a device. 
10 REPLIES 10
Astronaut

Re: anyone getting an error message on the Note 20 Ultra?

Im getting the same error at least 20 30 times a day. Any help Samsung.....

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: anyone getting an error message on the Note 20 Ultra?

Try turning off your location and wipe the system cache partition on the device.

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight yes, then and press the Bixby / Power key to select.
  8. When the wipe cache partition is complete, the Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.

 

Also, try booting the device in safe mode to see if the error message still appears.

 

This step will temporarily disable all your third-party apps, but none of your personal data will be deleted. Your customization settings (Wallpaper, Themes, et cetera) will be reset to default once you exit this mode.

 

Please follow the steps below:

 

1. Turn the device off.

2. Press and hold the Power key past the model name screen.

3. When "SAMSUNG" appears on the screen, release the Power key.

4. Immediately after releasing the Power key, press and hold the Volume down key.

5. Continue to hold the Volume down key until the device finishes restarting.

6. Safe mode will display in the bottom left corner of the screen.

7. Release the Volume down key when you see Safe Mode.

8. To exit Safe Mode, restart your device.

Reply
Loading...
Constellation

Re: Re: anyone getting an error message on the Note 20 Ultra?

I tried both and am still getting the error
Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Re: anyone getting an error message on the Note 20 Ultra?

Does this issue still appear when your phone is in safe mode?

Reply
Loading...
Constellation

Re: anyone getting an error message on the Note 20 Ultra?

yes
Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: anyone getting an error message on the Note 20 Ultra?

Can you send me a private message using this link here? (http://bit.ly/2HP0oRi) Provide the following information. 

  • Model number
  • IMEI number
Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: anyone getting an error message on the Note 20 Ultra?

Are you able to try a different browser?

 

Reply
Loading...
Constellation

Re: anyone getting an error message on the Note 20 Ultra?

I can't message you it won't let me
Reply
Loading...
Constellation

Re: anyone getting an error message on the Note 20 Ultra?

when i message you it just launches this app
Reply
Loading...