Original topic:

black screen on samsung galaxy note 20 ultra 5G

(Topic created: 07-12-2021 05:02 PM)
Amr Hamdy
Asteroid
Options
Note20

My Galaxy Note 20 Ultra 5G screen suddenly turned black completely. It was working fine before. I have it in my pocket. I've been restarting the phone. I can feel it vibrating, I can hear it but I can't see nothing. The phone is in pretty good conditions, never been drop or in contact with any liquid including water, nothing. I bought it in Agust last year. It is terrible that this happened to a such a high end and expensive Flaship. If anyone knows something that I can do to fix it, please let me know. I hope samsung do something about this.

11 Replies
korede
Astronaut
Options
Note20
Sorry man
0 Likes
TheGalaxy
Black Hole
Options
Note20
Power off
Hold volume up and volume down
Then hold power button
0 Likes
Amr Hamdy
Asteroid
Options
Note20

unfortunately DOESN'T WORK

0 Likes
TheGalaxy
Black Hole
Options
Note20
Connect to PC
Backup
Then flash with Odin
0 Likes
Amr Hamdy
Asteroid
Options
Note20

tried that also the screen still black

0 Likes
TheGalaxy
Black Hole
Options
Note20
Take the back off
Unplug battery
Hold power button for 1 minute
Plug and test
0 Likes
Amr Hamdy
Asteroid
Options
Note20

really i start to hate samsung i will sell my phone and my galaxy watch 3 and my galaxy buds pro and will never deal with samsung ever again at least apple respect their customers 

0 Likes
MrJell_Lee
Nebula
Options
Note20

seems your screen is dead... take it to UBreakIFix and have it replaced. Maybe a defective wiring just now decided to give out or something... these non-accidental black screens are just random short straw drawing;; very random.

0 Likes
userQQwSl4AHLF
Astronaut
Options
Note20

i had the same issue last week , i don't know what i do

0 Likes